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Recordings & Files

Active workstations can generate files that are saved and can accessed via associated workspaces.

Currently you can create the following files:

  • Audio and video recordings
  • Transcripts
  • Screenshots

How to access files​

Via the API​

Files (as well as logs) are stored in the workspace.

When you request a workstation, a new workspace is created automatically. You will receive a response that contains the newly created workspace's details and ID.

You can use the workspace ID to access download links for all generated files via the Retrieve Workspace endpoint.

Via the dashboard​

In the dashboard, you can navigate to the Workspaces tab, click the 'View' icon on the Workspace you wish to retrieve files for, then find the file in the displayed file list.

Via webhooks​

You can be notified when a file is ready to download via our workspace webhooks.

How to generate files​

Audio and video recordings​

You can use the Recording Actions endpoints to manage recording audio and video activity in a workstation, including starting, stopping, pausing and resuming recording. Recording Actions will generate both an audio and video file.

Recordings can be accessed via the workspace shortly after a recording is stopped, or after a still-recording workstation is released.

Transcripts​

Workstations with the following Workstation Types automatically generate a text transcript file after a workstation is released:

  • max
  • zoom-chrome
  • meet-chrome
  • voip
  • voip-chrome

Screenshots​

You can generate a screenshot using the Browser Screenshot and OS Screenshot endpoints. URLs to access any generated screenshots are returned in a Successful 200 response.